Q: Can we choose the music to be played at our event?
Our services are based solely upon what you want them to be. We have learned that keeping your crowd alive depends on a lot of things including the type of music, type of mix, DJ personality, atmosphere, etc…but its not just the music. Taking the time to submit us a list of of music you and your guests like will greatly increase your chances of a successful event and also allow your DJ to customize the music at your event.

Q: Can we have a "do not play" list?
Yes. This may be just as important to you and your event. You may also create a do not play list from our song search page and send it to us in the same manner.

Q: What if we want a song that you don't have?
Our music collection spans thousands of songs from several decades. Often a client will want a song that is somewhat obscure and we may not have it. If this is the case there are two options: you may either supply us with the CD before the event so that we may check it for scratches, or (if you do not own a legal copy) we will obtain that song before your event. Just give us advance notice if we need to find a song. If you give us a CD we will return it to you at the end of the night.

Q: How loud do you play the music?
One of the greatest concerns of bands and DJs is that the music is too loud. This will not be the case with our services. During your cocktail and dinner hours we will play soft and relaxing background music. The sound will be as evenly dispersed throughout the hall as possible. We will make sure that your guests can hear both themselves talking and the background music. When it comes time for dance music we will adjust accordingly. Speakers may be repositioned. Our staff will adjust the equalization of the music in order to get the right sound for the specific room. We will focus the music in the dance floor area. This means that while the volume is loud enough to dance to on the floor, the rest of the room will be able to continue to hear themselves socialize.

Q: Do you have backup equipment?
Our DJs will have equipment available to ensure the music keeps going. Our equipment and staff are very dependable. If something does fail, it can be easily fixed or switched without you and your guests even knowing.

Q: Do you provide a light show?
Our light shows are additional options available to you. Your DJ will help you select a lightshow appropriate to your event. It may be a simple, elegant show or a concert-like show complete with Intelligent lighting. The ultimate decision is up to you.

Q: How interactive are your DJs?
This is another great concern of all customers. The answer is simple: our DJs are as interactive as you want them to be. They can be background figures that keep the attention on the bridal party, completely outgoing, or any level that you desire. We are professional entertainers and can handle your requests without a problem. However, you will never hear your DJ yelling or singing into the microphone. We still maintain a degree of professionalism no matter how outgoing you want us to be. We will use our skills professionally and never steal the spotlight.

Q: How experienced are your entertainers?
All of our entertainers are hand selected and trained. We have different levels of experience available. Our DJs have been trained formally by DJ Eric G. They have also served as assistants to Eric G in some cases and received on the job training. Our DJ staff currently consists of five of the most talented Disc Jockeys in New England. If you require nothing but the best, then Upper Valley DJ is the right choice for you. We take pride in providing quality service to all of our customers.

Q: Are you insured?
Most quality banquet facilities require entertainment companies to be fully insured. You and your guests are protected by our service. This gives you the security of knowing that you, your friends, your family and the facility are taken care of by a professional company that cares enough to be prepared.

Q: Does the DJ expect tipping/gratuity?
While it is common to tip the entertainment industry, it is not mandatory. Our staff is paid from your fees. However, if your DJ surpasses your expectations and you wish to tip, a tip would be considered extremely generous and taken as a great compliment.